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How can we help you? View the frequently asked questions to get quick answers.

FAQ

  • What technology is Metron based on?

    Microsoft SQL Server is the data base. Metron is available in Windows environment and can be installed in workstation, client-server or terminal-server mode.

  • What graphics libraries does Metron use?

    Metron is based on geometric and graphics libraries that represent the maximum technological level available in the world: Acis and Hoops. The spread of these libraries allow Metron users to import/export solid 3D models.

  • Why should a furniture manufacturer use Metron?

    The technical-sales office of a furniture manufacturer interprets requests from sales points: Metron computerises this process, drastically reducing errors in production and delivery, also when used by less skilled operators. Metron also helps manage complexity deriving from special elements and conditions.

  • Why should a furniture dealer use Metron?

    Metron helps the dealer create projects in the pre-sale stage, to provide the end customer with a custom project, with the latest libraries issued by the company, error-free and quickly.

  • Who can use Metron?

    To use Metron you need to be a Tesy Software manufacturer customer or the authorised dealer of one of these manufacturers and have a licence issued by Tesy Software.

  • What are the recommended system requirements for Metron use?

    The suggested technical requirements are listed here.

FAQ

  • Why should a furniture manufacturer use TRend?

    TRend is an essential tool for the expo office and the shows office that need to propose solutions for stand and exhibition corner set-ups or to manage major job orders: TRend processes what has been created with Metron to provide a realistic reproduction of the room and a virtual preview of the end result. It can also be useful for sampling new products and checking the aesthetics of new finishes.

  • Why should a furniture dealer use TRend?

    To enthuse the customer and persuade him/her to make the purchase. This is possible by creating photorealistic shots or artistic illustrations of what has been prepared on Metron, thereby providing the end customer with a real idea (on video or paper) of the composition.

  • What software can TRend be integrated with?

    TRend works exclusively with the Metron graphics configurator.

  • Who can use TRend?

    To use TRend you need to be a Tesy Software manufacturer customer or an authorised dealer of one of these manufacturers and have a licence issued by Tesy Software.

  • What are the differences between the Basic version and the Full version?

    The characteristics of the two versions are summarised here.

  • What are the recommended system requirements for TRend use?

    The suggested technical requirements are listed here.

FAQ

  • Which technology is FixSystem based on?

    The database is Microsoft SQL Server. FixSystem is available in a Windows environment and can be installed in workstation, client-server or terminal-server mode.

  • Which graphics libraries does FixSystem use?

    FixSystem is based on the Silver Screen graphics engine and it receives 3D solid models of accessories from it. The availability of Silver Screen input/output interfaces with the most popular 3D graphics formats (DXF, IGES, etc.) allows you to import/export symbols from other environments.

  • Who can use FixSystem?

    In order to use FixSystem, you must be a furniture retailer who markets collections available in the FixSystem environment and have a license from Tesy Software.

  • On 'Password management' mask I see a 'CODE' instead of my key number. What should I do?

    If you see a ‘CODE’ instead of your key number on ‘Password management’ mask, it means that your key is not properly read. The instructions to solve this issue are available here.

FAQ

  • Which are the possible configurations for Virtuo installation?

    Virtuo’ s available configurations are “One” or “Client/Server”. Click here for more details.

  • What are the minimum system requirements for Virtuo PC?

    The minimun system requirements for Virtuo PC are listed here.

  • What are the minimum system requirements and the headsets for Virtuo VR?

    The minimun system requirements and the headsets for Virtuo VR are listed here.

  • Which software can Virtuo be integrated with?

    Virtuo creates a virtual experience exclusively starting from the projects developed with the Metron graphics configurator.

  • Do I have to have a Virtuo for each manufacturing company for which I use Metron?

    No, the installation and activation of Virtuo are unique, regardless of the number of manufacturing companies for which Metron is used. As these companies join the Virtuo project, it becomes possible to obtain a virtual experience for all the projects developed with the different Metron used.

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